Responsabilidad social

At Betn1 we believe in providing a safe, secure and protected environment for online entertainment. Helping to ensure the safety of all our players is an integral and vital part of our customer care policy. We exclude minors from playing on the site and follow a robust process for customer self-exclusion.

Playing games in our protected environment should be an exciting and pleasurable experience, for adults. We want customers to enjoy every part of the Betn1 experience, and advise them to stay within a budget and play wisely. We aim to actively manage problem gambling by spotting the patterns as early as we can and actively promoting the services of organizations such as Gamcare and Gamblers Anonymous both on our website and directly to players where we suspect a problem may exist. The text of our Policy for Responsible Gaming is provided here as it is on our website.

Preventing Under Age Gambling
Betn1 provides a secure entertainment environment for adults. To play at Betn1 you must be at least 18 years old or of the legal age to gamble in the country in which you reside, whichever is older. We undertake a variety of checks to ensure that no person under legal age has access to our live gaming facilities. The registration of dishonest or inaccurate information about a player’s age will result in any winnings being forfeit and may result in civil and/or criminal prosecution.

In order to prevent the site being accessed by children or minors we recommend that responsible players install and use filtering software on their computers. This will provide the ability to control or block the displayed content, set up passwords and prevent Betn1 being accessed and available to children and minors.

Further useful steps to prevent children from logging on and gambling without your knowledge can be found via the following links:

Stay in Control

The vast majority of our customers continue to enjoy Betn1 as an entertainment experience and make sure that their wagers are within an affordable level. Gaming is just for fun, not a way of earning money

  • Only play when you are relaxed and concentrated
  • Never play if you are feeling depressed
  • Never play under the influence of alcohol or medication
  • Take regular breaks
  • Decide your monthly or weekly gaming stake in advance: Only wager what you can afford to lose
  • Before you start playing, decide the winning amount at which you will end the game


Occasionally however, individuals may be worried about their gambling habits.
It’s important to keep track of your gambling habits – that way you can address any issues before they become a problem. We advise you a self-assessment test to give you some guidance on whether you are at risk of developing a potential issue. It’s fully anonymous and your answers won’t be recorded. You can make a self-assessment test on Gamecare following this link

However we would like to expressly point out that a diagnosis of a gambling problem can only be made by a trained expert.

If your self-assessment test has shown you may be at risk of developing a gambling problem, or you just want help tracking your habits, it’s a good idea to:

  • Activate the Alerts. These Alerts to show how long you’ve been active and your wins/losses during that period.
  • Set a deposit limit. Research shows that problem gambling may occur less if users decide in advance how much money they want to commit to play. Therefore, we offer you the chance to set a deposit limit. After this is set, you won’t be able to exceed the previously determined amount. The limit can cover a period of a day, week or month and can easily be changed.
  • Self-exclude. If you think you need to take a break from gambling, we offer self-exclusion options too. Choose from 30, 60 or 90 days or even an indefinite period – during this period you won’t be able to log in to your account or gamble.
  • Block betting websites. You can also block other betting sites on your computer. Download the software using these links: – –


There is Help Available
There are many organizations that can provide support and assistance to individuals who develop a problem with gambling. If you feel this has happened to you we recommend contacting a self-help organization for guidance.
The following websites offer advice and guidance. Each link contains help line numbers and an e-mail address that you may contact if you would like confidential advice and support:

Institut Glücksspiel & Abhängigkeit (Institute of Gambling & Addiction)
Emil-Kofler-Gasse 2
A-5020 Salzburg
Tel.: +43 662 87 40 30
Fax: +43 662 87 40 30 – 11
E-mail: [email protected]

2&3 Baden Place
Crosby Row, London
Tel.: +44 20 7378 5200
Fax: +44 20 7378 5237
Customer Service: +44 808 8020 133 (daily from 10am – 10pm)
E-mail: [email protected]

Gamblers Anonymous
International Service Office
P.O. Box 17173
Los Angeles, CA 90017
Tel.: +1 (626) 960-3500
Fax: +1 (626) 960-3501
E-mail: [email protected]

Winning probability assigned to players – Type 2 Gaming Services – Fixed Odds Betting

In fixed odds betting, the probability of winning depends on the odds, which is set independently by the dealer based on multiple factors.

An example to clarify a final result:

Final Result 1X2




Juventus – Fiorentina




It is intuitive that the most probable event is the one with a minor quota (in our example …)
In order to calculate the probability percentage, the operation to be performed is to divide the rate 100 for each single quota and add the three results to obtain the c.d. “Blackboard” or booklet


Final Result 1X2





Juventus – Fiorentina






Therefore in order to establish the real chances of winning referring to the single prediction, you will have to divide the blackboard obtained with the single quotients mentioned above:


Final Result 1X2




Juventus – Fiorentina





Winning probability assigned to players – Type 1 Gaming Services – Casino and Games

Casino and Games online which use repetitively generated random selection for determining winning combinations to players, pay out on average a prize amounting to ninety-two per centum (92%) or more of the money or money’s worth wagered.

A Protected Entertainment Experience
We hopes that you enjoy the whole experience with Betn1. If at any time you feel that there are issues that need to be brought to our attention please contact us:
E-mail: [email protected]
Tel.: 00356 27827701 – 00356 21332331
Fax: 0044 2079907818
Headquarters: Sogno di Tolosa Ltd – 114/3, The Strand – Gzira – GZR1027 – Malta
Offices: Sogno di Tolosa Ltd – Ball Street – Paceville, St Julians – STJ3125 – Malta